Needless to say, I turned off calendar and contact syncing through iCloud in Windows and my iPhone. Since my default Outlook contacts folder was emptied as well, which was syncing to my iPhone through iTunes, my contacts in my iPhone wanted to go away as well. Since iCloud moved all of my Outlook calendar items, I could no longer sync with my Google calendar, since the tool uses your default folder.
It sure would have been nice if Apple told me about this before I messed up my Microsoft Outlook data. Talk about a rude awakening! My main calendar and contact folders in Outlook were empty!Īfter doing some Google searching on “ iCloud deleted my Outlook Contacts” and “ iCloud deleted my Outlook calendar items”, I found that this was by design. Since I did not knowingly remove any events, I said no and started to investigate.Īs it turned out, the Apple iCloud functionality does not sync contacts and calendar items from Outlook it removes them from your default folders and adds them to your new iCloud folders. I installed it the other day and when I opened Outlook 2010 this morning, my Google Calendar Sync tool popped up and said that over 300 events had been removed from my Outlook Calendar and did I want to delete them from my Google calendar. I thought this would be a simple synchronizing tool like Salesforce for Outlook, or even the sync options in iTunes for my iPhone but I wrong! I just installed Apple’s iCloud control panel onto my Windows 7 computer with Microsoft Outlook 2010 and came across some issues that I thought you should be aware of.
For all Salesforce for Outlook and Salesforce Connect for Outlook users, and anyone planning on using Apple’s iCloud service to sync their Outlook contacts, we’d like to warn you of a serious problem experienced by one of our seasoned Salesforce support specialists.
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